LEGAL NOTICE BASED ON THE SPECIFIED COMMERCIAL TRANSACTIONS ACT

Seller : Uchiyama Inc.

Responsible Representative : Yoshikazu Uchiyama

Address : Uchiyama Inc. #903, 2-16-1 Shinbashi Minato-ku, Tokyo 105-0004
Japan

Telephone Number : 050-6863-0000

Email Address : info@kanjimix.com

Customer Support Hours : Tuesday–Thursday 10:00 a.m.–5:00 p.m. JST

Closed on Mondays, Fridays, Saturdays, Sundays, and Japanese national
holidays.

Selling Price : The selling price of each product is displayed on the
applicable product page. Prices include Japanese consumption tax where
applicable.

Shipping Charges : Shipping charges are calculated and displayed at
checkout based on the delivery destination, selected shipping method,
and products ordered.

Additional Charges : Customers may be responsible for customs duties,
import taxes, VAT, handling fees, or other charges imposed by the
destination country.

Product Delivery Time : Orders are generally processed within 1–3 business
days. Made-to-order products are generally produced within 2–5 business
days before shipment. Delivery times vary depending on the destination,
shipping carrier, customs procedures, and seasonal demand.

Payment Methods and Timing : Available payment methods are displayed at
checkout. Payment is processed when the order is placed.

Returns and Cancellations : Because Kanjimix products are personalized or
made to order, returns, exchanges, or cancellations due to customer
preference are generally not accepted.

If your product arrives damaged, defective, misprinted, or incorrect,
please contact us promptly after receiving your order.

Refund Policy If a product is damaged, defective, misprinted, or
incorrect due to an error attributable to Kanjimix or its fulfillment
partner, we will review the matter and, where appropriate, offer a
replacement or refund.

Approved refunds will be issued to the original payment method.

Please refer to our Refund Policy for complete details.

Return Shipping Policy Do not return any product without contacting us
first.

If a return is approved because of a damaged, defective, misprinted, or
incorrectly fulfilled product, we will provide return instructions and
information regarding shipping costs.

Unauthorized returns may not be accepted.